Mutuel Supervisor

The Program/ Mutuel Supervisor is responsible for producing and printing all the daily programs used by Track guests and assisting mutuel department during open hours.

Schedule
In this role, you will work a combination of both first and second shift. Shift times can vary in between the hours of 10am - midnight.

Principal Duties & Responsibilities
Responsible for all training of program department employees.
Responsible to produce all on-site racing programs including program layout and printing.
Responsible for program and mutuel sellers and their accountability while on duty.
Responsible for opening and/or closing duties for program and mutuel department.
Responsible for daily paperwork and reporting for programs and mutuels.
Responsible for heavy duty copy and tote machines and their malfunctions and servicing.

Supervision

All Program Department and mutuel personnel including sellers and printers.

Requirements
Knowledge of horse racing/simulcast industry.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, guests and horsemen.
Ability to maintain a calm, composed presence in an often-challenging environment where multi-tasking occurs.
Must be able to obtain an Ohio State Racing Commission License.

Education

High School Diploma or GED Required

Work Experience

1+ Years of Prior Relevant Experience Customer service Required